Always double-check your maximum daily budget first
and be certain that it is still set at an amount you are willing and
able to risk. Also, be aware that for some high-volume keywords
on some search engines, your daily budget limitation might be
reached so quickly that it is exceeded before the ad can be shut
off. I have had campaigns spend several times my daily budget
within an hour or two on more than just one occasion, so if you
are bidding on a keyword with obvious volume potential, you
need to be especially cautious.
Tuning Your Keywords
You have already covered the keyword selection process, how
and when to group them into ad groups, and when to use keyword
phrases, exact match, broad match, negative match, and the
like. The key now is to simply revisit this same process. Can you
think of any keywords you missed? Negative matches? Maybe
Paramount Pictures has decided to release a movie remake of The
Munsters, and your Munster Jobs campaign should now include
some negative keywords to weed out those interested only in the
upcoming movie and not in the job site you are advertising.
Maybe you change some of your broad matches to phrases or
exact match. Make any changes you feel might be necessary, but
do not make changes without any reason just to see what happens.
If you went through the original keyword selection process carefully and thoughtfully, this area will likely need the fewest
changes when tuning.
Tuning Your Bids
Obviously, the higher you bid, the more often your ad will run
and the higher your position will be, which will result in more
clicks (budget allowing). You will also see higher costs and lower
returns per click. The lower you bid, the less often your ads will
run and the lower your ad position will be, but your costs will go
down and your RPC will go up. So the question you should ask
is, do you need higher volume or higher margin (RPC)?
Your problem
is clearly your plummeting click volume. In this case, you would
raise your maximum CPC bid, probably by at least the 5 cents per
click you seem to be saving already in your actual CPC. Then you
would continue to monitor your total return and continue to raise
your maximum bid in increments until you find the bid that gives
you the highest total return.
If your volume is fine, but your margin (RPC) is very low,
then you head in the opposite direction. You would lower your
maximum bid incrementally while still monitoring the total
return to determine the most profitable bid.
How much you should raise or lower your bids each time is
another question. I cannot provide you with an exact answer or a
simple formula, but there are a couple of things to keep in mind.
Certainly, you should never raise your maximum bid much
higher than your earnings per click (EPC), as this could result in
your campaign not just losing money per click, but also in generating
more clicks (potentially a lot more clicks) and losing more
money. And, if you raise or lower your bids only in tiny increments,
this process could be agonizingly long. Outside of these two pieces of advice, you are left to your instincts. But be aware,
the more aggressively you proceed through this process of tuning
your bids, the more closely you should monitor the results.
Tuning Your Ad Text
I said it before and I say it again: Ad copy is king. In performancebased
paid search algorithms such as Google, MSN, and (soon)
Overture (i.e., Yahoo!), a good piece of ad copy can lower your
costs and increase your volume, so be sure to invest some time in
testing your successful ads against new ones.
I have already discussed
how to write good ad copy and things you should consider
when putting an ad together, so your focus now should be
on implementing what you have learned: writing multiple ads,
comparing them against each other, and sorting out the great
from the merely good.
First, you should never edit an existing successful ad that is,
an ad that has generated a substantial number of clicks with a
positive EPC unless you have a more successful ad already in
place. I have been told by Google that ad history is a factor in its
paid search algorithm, and I am sure Google is not the only one
doing it. Always create a new ad, even if it will have only minor
changes from the original, and run these side by side. You must
be sure to run these ads long enough to get a statistically significant
sample.
This is not a text on business statistics, so if you are
not sure what that means, just wait for two days or until you have
200 clicks, whichever comes first. Do not run more than two or
three ads against each other at once. If you have half a dozen different
ad ideas you want to try, run the first two against the existing
ad, and whichever of the two challengers appears the weakest
can be replaced with one of the ads you haven’t tried. Do not
replace your original ad, even if it is underperforming the new
ad(s), until the more successful ad has built up a strong history.
This history does not necessarily need to include more total clicks
than the old ad in some cases you may have spent years building
up the ad history for the old ad but the new ad should generate
a significant number of clicks, operate for at least one full
performance period, and the all-time CTR for the new ad should
be at least as high as the all-time CTR of the old one.
Your primary
metric for comparing these ads will be the click-through rate
(CTR) of each ad during the time they run against each other, but
you will also keep an eye on your total return. As discussed in
article 6, if your ads overpromise or fail to filter out the bad
leads, then the increased traffic may not lead to increased commissions,
and CPC savings might not offset the drop in EPC. But
once again, the bottom line is always . . . the bottom line.
When you believe you may have created a better ad based on
a higher CTR, monitor your total return for at least a few days to
ensure that it does indeed go up. If the total return goes down significantly,
your new ad is a lemon, and you should stick with the
old one. If the total return is significantly higher, your new ad is a
keeper, and you should run it beside the old ad until it has built
up a similar history, at which time you will delete the old ad. If
your total return is not significantly higher or lower but is instead
rather flat, then you should probably still transition to the new
ad, though somewhat more cautiously. Even though this new ad
may not be making more money for you, your higher CTR is
probably translating to higher costs for your competition, and as
long as you are not losing money to accomplish this, in the long
run it can only help you. |